Shipping policy

For International customers: Kindly message us at inquiry.redmonstershop@gmail.com to get a quote.

For customers in the Philippines:
We ship onhand items 1-3 working days after the customer's payment has been processed, provided that the customer has paid for the appropriate shipping fee. We will send the customer the tracking number/s once we have been able to schedule the item for pick up/have shipped the item out.

We only ship items using the following couriers: LBC, Fastrack and Abest.

Once the item has been shipped out/given to the courier, responsibility for the parcel now lies on the respective courier. The customer is responsible for tracking their own parcels.

In cases of loss or gross mishandling of the parcel, kindly message the respective courier. Insurance of 500 php is free of charge per shipment.

Courier websites:

• https://www.fastrack.ph/
• https://lbcexpress.com/
• http://www.abestexpress.com

On some cases, our shop may use a different courier (J&T etc). We will inform the customer regarding the change prior to sending.